Services (Canada)

Megger holds monthly educational webinars as well as additional sessions based on speaker availability. You can view upcoming webinars as well as training sessions and event participation on our event page.

First, check that the batteries are charged and properly installed, or confirm the AC power cord is connected if your unit uses mains power. If it still won’t power up, try resetting the instrument (if applicable) or consult the user manual. If the problem continues, contact Megger technical support.
 

Unusual or inconsistent readings can sometimes be caused by test setup, environmental conditions, or faulty leads. Double-check your connections and repeat the test. If results are still off, your instrument may require calibration — which should be done at an authorized Megger service center.
 

Most test instruments should be calibrated annually to ensure accuracy, but the interval can depend on how frequently the instrument is used and in what conditions. Heavy use or harsh environments may require more frequent calibration.
 

Replacement leads and accessories are listed on the product pages under “Accessories.” You can also order them through your local Megger distributor.
 

Error codes are listed in your user manual along with possible solutions. If you cannot resolve the issue, contact Megger technical support with the model number, firmware version, and error code.
 

Yes, many instruments allow updates. Visit the product’s download page on megger.com to check if a newer version of software or firmware is available, along with installation instructions.
 

Even if your warranty has expired, Megger service centers can repair and calibrate your instrument. Contact the service department for a cost estimate before sending your instrument in.
 

Loaner equipment availability varies by region and distributor. Contact your local Megger office or distributor for details.
 

Many older instruments continue to be supported with parts, manuals, and service. Search for your model number in the Support section of the website, or contact customer service to confirm.

Megger products can be purchased through authorized distributors and resellers worldwide. A distributor locator is available on the website to help you find one in your region.
 

You can contact Megger’s technical support team through the Support page on the website. You’ll also find product manuals, FAQs, and knowledge base articles online.
 

All current product manuals and datasheets are available on the product detail pages. You can also search the Support section for documentation on older instruments.
 

Yes. Most instruments come with a standard one-year warranty, which can often be extended by registering your product online. Warranty terms vary by product and region.
 

Calibration and repair services are available through Megger’s service centers worldwide. Instructions for arranging service, including return forms, are available on the Service page.
 

Yes. Megger offers on-demand webinars, live training sessions, and in-person workshops on electrical testing applications. The Events section of the website has more details and schedules.
 

Rental options may be available through authorized distributors. Contact your local distributor or Megger sales office for details.
 

Software and firmware updates are listed in the Downloads section of individual product pages.
 

Megger provides product selectors, application notes, and comparison guides online. You can also contact the sales or technical team for personalized recommendations.
 

Yes. Megger instruments are designed to comply with applicable international standards (IEC, IEEE, ASTM, etc.), depending on the application.