Information about our use of cookies 

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. 

What is a cookie? 

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognizes that cookie. 

Cookies are useful because they allow a website to recognize a user’s device. 

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. They can also help to ensure that advertisements you see online are more relevant to you and your interests. The cookies used on this website have been categorized based on the categories found in the International Chamber of Commerce (ICC) UK Cookie guide. A list of all the cookies used on this website by category is set out below, with a note as to whether we use them; and then some details of the actual cookies on the site, their purpose, and what to do if you do not consent to any specific cookies being used. 

Please note however that since we only use cookies where they will be of benefit, any failure to consent may limit your use of this site.  

Category 1: Strictly necessary cookies: 

These cookies enable services you have specifically asked for. 

These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies, services you have asked for.  

WE DO USE THIS CATEGORY OF COOKIE ON OUR SITE 

Category 2: Performance Cookies: 

These cookies collect anonymous information on the pages visited. 

These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.  

By using our website, you agree that we can place these types of cookies on your device. 

WE DO USE THIS CATEGORY OF COOKIE ON OUR SITE 

Category 3: Functionality Cookies: 

These cookies remember choices you make to improve your experience. 

These cookies allow the website to remember choices you make (such as your username, language or the region you are in) and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customize. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymized and they cannot track your browsing activity on other websites. 

By using our website, you agree that we can place these types of cookies on your device. 

WE DO USE THIS CATEGORY OF COOKIE ON OUR SITE 

These are the cookies used on our site: 

Cookie name  Category  Purpose  More information 
Session ID cookie  Standard ASP.NET cookie containing the user’s session ID.  Expires at the end of the current browsing session 
Show Geo Site Selector  To store whether to show a message asking the users if they wish to visit one of our other language sites.  Expires after a month 
Google Analytics  Utilized by Google Analytics to track visitor’s data on the website.  Dev guides - cookie usage 
Usabilla (GetFeedback) 3 Used to allow user to create and submit feedback on their experience throughout the website Usabilla cookie information
Remarketing cookies  2  
 
Used to display relevant ads across the Internet to visitors.  Cookies expire after 30 days 
Hotjar 3 Used so that we can see how users are using the site and identify improvements that may need to be made in the User Experience Hotjar cookie information

You may be able block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon you visit our site. 

If you do not consent to cookies being placed, you must notify us of the cookies to which you do not consent.